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Privacy Policy

We collect information from you when you place an order or like us on our facebook page.

When ording on our site you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information; we do not keep or store personal information.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience
  • To improve our website
  • To improve customer service
  • To process transactions

Your information will not be sold, exchanged, transferred, or given to any 3rd parties or to any person for any reason whatsoever. Our soul purpose for the use of any materal useage is for the purpose of delivering the purchased product or service requested by the customer.

The email address you provide for order processing can be used to send you "the customer" information and updates pretaining to your order or request.

NOTE: If at any time you wish to unsubscribe from receiving future emails, just submit to us the word "STOP" and we will cancel your subscribtion

How do we protect your information

Notice our security lock as you finalize your purchase, this means "SECURITY" and gives you a peace of mind knowing your information is safe from hackers and scammers. 

We're trying to dial in the right experience to ensure that not only do you have a great time shopping on 1st Impressions New & Used Clothiers' website, but that we're building a viable business that can serve you for many years to come. We appreciate your patience as we continue to evolve to do what's best as we seek to inspire a new generation of consumers to think secondhand first.

Important To Know

Promotions and discounted merchandise will not be reimbursed, and original shipping, promotions, and discount charges are not refundable. Only customers shipping to the 48 contiguous U.S. states will have access to the prepaid, shipping label. If an item does not arrive as described, please reach out to the 1st Impressions support team.

Shipping Methods & Charges
Standard Shipping is a flat rate of $8.99. We offer free standard shipping on orders of $89 or more (order total is calculated after all credits and coupons have been applied but before taxes and shipping). Once shipped, your order will be delivered in 3-8 business days.

expedited shipping costs $11.99. If your order is placed before 12 p.m. PST Monday through Friday, it ships the same day!

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